Privacy Policy

Last updated: 2025

TechZoneLabs (“we”, “us”, “our”) is committed to protecting your personal information. This Privacy Policy explains what we collect, how we use it, and your rights regarding your data.

1. Information We Collect

We collect information in the following ways:

• Information you provide voluntarily: name, email, phone, company, project details, and other information through the contact form.
• WhatsApp communications: messages, calls, voice notes you send to our official number.
• Automated data: browser type, device type, IP address, pages visited, session duration.
• Analytics & cookies: data collected via Google Analytics, Firebase Analytics, or similar tools.

2. How We Use Your Information

Your information is used to:

• Respond to your project inquiry or consultation request
• Prepare quotes, proposals, or follow-up questions
• Improve our services, performance, and website experience
• Conduct analytics and website security monitoring
• Comply with legal obligations

3. Legal Basis for Processing (GDPR)

Where applicable, the legal basis includes:

• Consent — when you submit a form or contact us
• Legitimate interest — improving our systems, anti-fraud, security
• Contractual necessity — when preparing proposals or agreements

4. Sharing of Information

We do not sell your data. We only share it with:

• Service providers (hosting, analytics, Cloudflare, Firebase)
• Payment processors (if you engage in paid services)
• Legal authorities if required by law

5. Data Retention

We retain your information only as long as necessary for business and legal purposes, typically to maintain communication history or support your project.

6. Cookies & Tracking

We use cookies and analytics tools to improve site performance, measure traffic, and protect our services. You may disable cookies in your browser settings.

7. Your Rights

You have the right to:

• Access the personal data we store about you
• Request correction or deletion
• Withdraw consent at any time
• Request a copy of your data

8. Children’s Privacy

We do not knowingly collect or process data from individuals under 16.

9. Data Security

We use encryption, secure hosting environments (Firebase, Cloudflare), and strict access controls to safeguard your information.

10. Contact Us

For privacy questions, data access requests, or concerns, contact:

Email: [email protected]

WhatsApp: +20 1060530287